1. Introduction

LEMAS REAL ESTATE UK LTD ("we", "our", "us") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal data when you use our website or our services, in compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. Information We Collect
We may collect and process the following data:

• Personal Identifiers: Name, email address, phone number, postal address.

• Property Information: Details about properties you are interested in buying, selling, renting, or managing.

• Financial Information: For tenancy applications and management, we may process bank details and payment information. For sales, proof of funds may be required.

• Technical Data: IP address, browser type, operating system, and information about your visit to our website (e.g., pages viewed) via cookies.

3. How We Use Your Information (Lawful Basis)
We use your information on the following bases:

• Contractual Necessity: To perform our services, such as arranging viewings, managing your property, or progressing a sale.

• Legitimate Interests: For marketing similar services to existing clients (you can opt-out at any time), and to improve our website and services.

• Legal Obligation: To meet our legal and regulatory requirements.

• Consent: Where you have given clear consent for us to process your data for a specific purpose, such as receiving our property newsletter.

4. Data Sharing and Transfers
We do not sell your personal data. We may share it with:

• Service Providers: Such as IT support, professional photographers, and marketing platforms, all under strict confidentiality agreements.

• Professional Advisors: Solicitors, surveyors, and mortgage brokers involved in your transaction.

• Regulatory Bodies: Where required by law.

• Tenants/Landlords: Necessary details to facilitate a tenancy agreement.

All data is stored within the UK or the European Economic Area (EEA).

5. Data Security
We have implemented appropriate technical and organizational measures to safeguard your personal data against accidental loss, unauthorised access, and disclosure.

6. Your Data Protection Rights
Under UK data protection law, you have the right to:

• Access the personal data we hold about you.

• Rectify inaccurate or incomplete data.

• Erase your personal data (the "right to be forgotten").

• Restrict or object to our processing of your data.

• Data portability.
  To exercise any of these rights, please contact us using the details below.

7. Cookies
Our website uses cookies to distinguish you from other users. This helps us provide you with a good experience and allows us to improve our site. You can set your browser to refuse all or some browser cookies.

8. How to Contact Us
For any questions about this Privacy Policy or your personal data, please contact us at:
Email : inquiries@lemasrealestate.co.uk

Post : 63/66 Hatton Garden, Fifth Floor, Suite 23 London EC1N 8LE